Customer Experience Management

Huge Growth in Customer Experience Management Market by Component (Solutions, Services) Touchpoint, Deployment Type, Vertical (IT & Telecom, BFSI, Retail, Healthcare, Media & Entertainment, Automotive, Travel & Hospitality), and Region – Global Forecast and Analysis to 2024

Key market drivers include the growing need to improve customer engagement and reduce customer turmoil, increased deployment of cloud-based solutions, and increased demand big data analytics. Other factors that support […]